Frequently Asked Questions
Everything prospective clients ask us before getting started — pricing, process, contracts, and results.
Questions, Answered
Can't find what you're looking for? Our team typically replies within a few hours.
Getting Started
Onboarding takes 1–2 weeks. We start with a discovery call, run a full audit of your existing marketing, then present a 90-day roadmap before any work begins — so you know exactly what you're getting.
We work primarily with B2B SaaS, e-commerce, and professional services brands, but our frameworks apply to most industries with a defined customer journey and measurable conversion goals.
No. If your site needs work, we'll flag it during the audit and either guide your team through fixes or handle them directly as part of your plan.
Absolutely — many clients keep an in-house team for brand and community while we run acquisition channels. We slot into your existing tools and reporting cadence.
Pricing & Billing
Our plans start at $999/mo for a single channel and scale to $4,999/mo and up for full-funnel, multi-market coverage. See our pricing page for a full breakdown.
No — your monthly fee covers strategy, management, and creative. Ad spend is billed separately, direct to the platforms, so you always retain full visibility and ownership of your accounts.
Starter and Growth plans have no setup fee. Enterprise engagements with custom integrations or multi-market rollouts may include a one-time onboarding fee, which we always quote upfront.
Yes. If our standard tiers don't quite fit — a specific channel mix, larger content volume, or agency-of-record scope — talk to our team and we'll scope a custom plan.
Process & Reporting
Growth and Enterprise clients get a live dashboard with real-time rankings, spend, and conversion data. Starter clients receive a detailed monthly report walked through on a call.
A named, senior strategist leads every account — never a junior account manager relaying information. Meet the team on our team page.
Cadence depends on your plan — monthly, bi-weekly, or weekly strategy calls — plus an always-on Slack channel for quick questions between calls.
You always own 100% of your ad accounts, analytics, and content. We work inside your infrastructure — nothing is held hostage if you ever decide to leave.
Results & Contracts
Paid media typically shows movement within 2–4 weeks. SEO and content compound over 60–90 days, with significant traffic growth by month three to six as authority builds.
Most plans run month-to-month after an initial 3-month minimum, which gives channels like SEO enough runway to show measurable results before you evaluate.
Give us 30 days' notice after your minimum term. We'll hand off all account access, documentation, and reporting so the transition is clean on your end.
No agency can ethically guarantee specific rankings or ROI — algorithms and markets change. What we do guarantee is a documented strategy, transparent reporting, and senior hands on your account every month.
Still Have Questions?
Book a free strategy call — we'll answer everything and map out a plan for your business.
